When ordering & using our services, you must agree to our terms & conditions.
Here at STRAWBER LUDVIGSEN ("We, Us, Our"), we offer exceptional and comprehensive virtual game server hosting to be enjoyed by customers ("You") for the benefit of themselves, the community or affiliates.
As with any business, we need to ensure that a proper understanding is established between you and us. Therefore, this document, known as the 'Terms and Conditions of Service', shall regulate our relationship.
It is essential to read this document in full, understand it and ensure your utmost compliance with the conditions imposed herewith. Your continued use of our services, either by browsing the website, making a purchase or interacting with us, shall constitute unconditional Agreement with this document and the terms thereof and establish a binding contractual relationship.
The following terms and conditions of service (these "terms") shall regulate your use, purchase and interaction with us. By continued use of our services, purchase and interaction with us, you unconditionally agree to be bound by the terms outlined herein.
Our services are diverse and include several types of virtual game server hosting and add-on servers, including inter alia freelancer assistance, management and general design services for multiplayer servers. At various points, our website shall provide a description of the services offered and the applicable limitations; said descriptions shall be incorporated into the conditions and form part of this Agreement.
You hereby agree that you have read the terms and conditions and unconditionally agree to be bound by them and that you have no objection to the terms herewith
You agree and understand that we have the right to amend, change or delete any provision of these terms. You must ensure you proactively review these terms before making any purchases or continuing to interact with us. To avoid doubt, your continued use of our services or interaction and/or further purchase post amendment to these terms shall constitute acceptance.
We reserve the right to refuse service to any person for any given reason subject that said reason refusal is not based on protected class discrimination or in contrast to applicable laws.
As a result of our right to refuse service, we further hold the right to terminate, cancel or refund any existing services you hold with us for any given reason at any given time. We shall, however, attempt our best to provide you with notice of the termination, cancellation or refund.
We cannot, by law, provide our services to any person under the age of thirteen. Furthermore, should you be between thirteen and seventeen, you agree to use our services with the expressed consent of your legal guardian.
You cannot use our services if:
Regarding section 2, we reserve the right to terminate, cancel or refund your purchase and use of our services at any time for any given reason subjected to applicable law.
It is therefore agreed that we reserve the right to terminate your usage in the event:
No refund shall be offered for reasons 4.A and 4.B above.
Regarding 4.C above, we hold the discretion to offer you a refund of your purchase in appropriation to the duration the services have been active before termination.
You can terminate the use of our services by us at any time for any reason, subject to that you properly terminate the use of the services on our control panel or by contacting our support team. No Refund shall be offered should you terminate the services unless a refund is provided in terms of Section 6 hereunder.
All purchases are final, and no refund shall be offered unless a request is made within seven days of the FIRST purchase. Any reoccurring purchases or subscriptions shall be non-refundable.
We strive to provide an effective and supportive environment, if you believe our services are not up to standard or are unhappy with your purchase. You will be entitled to a one-time refund for your first purchase should you wish to request a refund within seven days from the date of purchase. Subjected to your first purchase refund, there must be no files, uploads or usage on the given purchased plan/offer to be entitled to a refund. The first-time purchase refund does not apply to VPS's or any other services besides the normal game hosting servers (shared or priority).
Most, if not all, our services work on a monthly payment arrangement/plan for continued use. Each purchase is applicable for thirty days (subject to the product description).
We shall notify you via the control panel, email or discord about your payment for the service renewal. Upon said notice, you have forty-eight hours to make a payment or risk the services being suspended. Should payment not be received within twenty-four hours of services being suspended, we reserve the right to terminate your services immediately and remove all resources on the given plan.
We are not liable for your failure to make payment and removal of the given resources on the hosted plan or given services.
You are wholly responsible for the actions of your registered account. You therefore agree:
You agree that:
You hereby agree to indemnify us from any claims, actions or consequences for the use of our services, either for damages you suffer or third parties as a result of your usage of our services against said the third party.
Our liability shall be limited; therefore, we are not liable for any actions you commit. You furthermore agree that should we be sued or claimed against for any action as a result of your use of our services, you shall assist and offer to assist in a capacity of the claim against us. You shall cover any legal costs as a result of your actions.
Last updated: 04/01/2022