Frequently asked questions

Take a look at some of our frequent questions before reaching out to support, could save you some time!

  • How long do ticket replies take?

    When you open a ticket on our client portal or discord, you will recieve a reply within 48 hours.

  • How long does it take until I recieve my server?
  • Can I get a dedicated IP?
  • How can I get additional storage?
  • How do I get additional RAM?
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